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11/18/2009

Can Layaway Help You this Holiday Season? BBB Advice on Using this Oldie but Goodie Service Option.

“Layaway used to be the way to buy big ticket items like a TV, instead of charging it. Today consumers see the value and have the need to turn toward layaway,” said David Polino, Better Business Bureau President.

11/12/2009

Holiday Shopping Online? Check this List! BBB offers Top Ten Tips for Safe Shopping Online

“Scammers are waiting,” said David Polino, Better Business Bureau President. “Just because consumers feel comfortable shopping online as part of their everyday lives doesn’t mean they should relax this holiday season. The threat of identity theft or tripping onto an unscrupulous retailer is very real, but there are steps you can take to shop safely online.”

11/05/2009

BBB Warning - Is it Really Google? Scammers Bet on Trusted Name

“Many families are looking for ways to earn extra money for the holidays and Web sites touting the huge money-making potential of working from home often seem like an answer to a prayer,” said David Polino, Better Business Bureau President.

10/26/2009

Food and Beverage Companies Continue to Raise the Bar When Advertising to Kids

Children’s Food and Beverage Advertising Initiative report shows marked progress in 2008 through self-regulation.

10/22/2009

Five Businesses Expelled from the BBB. Accreditation Revoked for Area Roofing, Retail and Professional Service Companies

Revocation of BBB Accreditation occurs after a thorough review process by the BBB Ethics and Standards Committee and Board of Directors. "Accreditation Status" is one factor that impacts a business rating with the BBB. BBB’s letter grade rating system, announced in January of this year, gives businesses an A+ through F letter rating and replaces the scale of “satisfactory” or “unsatisfactory” used in the past.

10/19/2009

Hundreds Shred Personal Documents to Prevent Identity Theft at “Secure Your ID Day”

In 2008, 10 million Americans fell victim to identity theft fraud costing more than $48 million. The BBB and CCCS are working to bring that number down and raise public awareness to prevent the silent crime that could strike anyone as well as place focus on this important aspect of overall personal financial literacy.

10/16/2009

BBB Warns of New Phishing E-mail Posing as BBB Complaint Confirmation

The malicious phishing e-mail attack is designed to mimic a confirmation e-mail from BBB and includes the full name of the recipient and the name of the company they supposedly filed a complaint about.

10/12/2009

Free Identity Theft Prevention Event Aims to Arm Attendees with Important Information, Free Credit Reports and On-Site Document Shredding

The average victim’s loss per identity theft incident is $4,849, but more than that, the victim of identity theft will spend an average of 600 hours and $496 resolving the issues related to the crime. Prevention is the best answer to this growing problem. “Shredding sensitive paper documents is a good start, but there’s more for people to know and do,” said David Polino, Better Business Bureau president

08/03/2009

Widespread Harassment from Phony Debt Collectors Raises Concerns of Mass Data Breach, Warns BBB

“Because the scammers have so much information about potential victims, BBB is concerned that this may be the result of a data breach,” said David Polino, Better Business Bureau president. “Thousands of people may have had their personal information compromised, and given the scammers’ tactics, it appears that those who have previously used payday loan services could be particularly at risk.”

09/18/2008

BBB Warns About TicketsMyWay.Com - Angry Sports Fans, Concert-Goers, and Theater Buffs sound-off to BBB about online ticket reseller

Consumers are telling us they’re getting ripped off. Sports fans, music lovers and theater buffs may not seem to have a lot in common, but all are complaining to BBB about their dissatisfaction with the TicketsMyWay.com site.

11/20/2007

BBB Reports Nearly One in Five Adult Americans’ Trust in Business Decreased in Past Year

The first-ever BBB/Gallup Trust in Business Index survey found that nearly one in five (18 percent) adult American consumers say their trust in businesses that they regularly deal with has decreased in the past 12 months, more than twice as many who say their trust increased (8 percent). The survey also found that less than half of American consumers (49 percent) say they have a great deal (12 percent) or quite a lot (37 percent) of trust in businesses that they regularly deal with.

11/12/2007

BBB Launches First Identity Change in Nearly a Century; Increases Focus to Help Consumers Make Better Pre-Purchase Decisions

BBB Launches First Identity Change in Nearly a Century; Increases Focus to Help Consumers Make Better Pre-Purchase Decisions

05/02/2006

BBB Board Expels Membership of 3 Firms

Knapp Pools and Construction of Castle Creek, NY, TLC Roofing of Schenectady, NY and Village Construction of Cheektowaga, NY have all been expelled from the Better Business Bureau according to a regional report.